Curse

Morphy · Sep 27, 2010, 07:22 PM // 19:22

Not buying it.

Translation: we put it back because keeping it down made us look bad, if we get too much bad reactions from keeping it there we will remove it again.

Skyy High · Sep 27, 2010, 07:34 PM // 19:34

So...foul-mouthed idiot was used to make an example during a moment when a 3-day vacation actually mattered? Sounds good to me.

Honestly just wish they didn't take it down (or it had "technical issues"...sorry, that's just too fishy, considering how Obs isn't exactly a buggy new system).

Karate Jesus · Sep 27, 2010, 07:44 PM // 19:44

Quote:

Originally Posted by Regina Buenaobra

Hey, everyone. We've talked about the issue with our engineer at the office to understand what happened in terms of the mAT match disappearing from Observer Mode. To be clear: the disappearance of the match from Obs Mode was not a result of staff action. There was a technical issue in the playback of the match, and this resulted in the system automatically removing it. The recording of the match should be back on the play back list, however it appears to be unstable, so the match may not be on Obs Mode for too long. We're sorry for the confusion and inconvenience this caused.

Wait, was that the issue?

I thought that the issue was a silly banning that occurred conveniently during a mAT and also the mAT being removed. But now that Regina has commented I feel that we may have missed the point.

Also, that's an incredibly specific error to only take out 1 match.......Zzz

Regina Buenaobra · Sep 27, 2010, 07:46 PM // 19:46

Quote:

Originally Posted by Errant Venture

Obs mode has been working just fine (with the exception of warrior's isle) for 5 years, why did this match have problems and ONLY this match?

Our engineer believes that the appearance of Dhuum during the match is what may have caused the issue.

Secondly, regarding the support action, the player was blocked for bad language. Support tries to take action on reports as soon as possible, and this is one of the cases where an infraction of the rules occurred, a report was submitted by a player right after that infraction occurred, and the block happened immediately. While Support would like verbal infractions to be actioned immediately, to maintain a friendly and welcoming atmosphere for all players, blocks can sometimes take a while to happen, due to circumstances (for example, if a report requires escalation, or further research, if the chat is borderline, etc.). In this case, the language was clearly in violation of the rules of conduct, so action was taken quickly.

Karate Jesus · Sep 27, 2010, 07:51 PM // 19:51

Quote:

Originally Posted by Regina Buenaobra

Our engineer believes that the appearance of Dhuum during the match is what may have caused the issue.

People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.

I want to believe you......I really do.

EDIT: Also, there are many instances like the one posted of Adrin on GWW where an obvious violation was filed, screenshotted, and followed up on but nothing has happened. Adrin was even threatened for filing that report.

So, we have to ask.....why so very fast? And if they were actually reading the logs, wouldn't they have known it was during a mAT?

Elnino · Sep 27, 2010, 08:19 PM // 20:19

After watching the finals, I can say that it would have been an amazing finish to the MaT. Both guilds played extremely well and it's unfortunate that this event had to occur.

Also, Regina, I find it hard to believe anything you have said for the reasons that others have stated.

sven McNubcake · Sep 27, 2010, 08:28 PM // 20:28

Quote:

Originally Posted by Karate Jesus

People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.

I want to believe you......I really do.

EDIT: Also, there are many instances like the one posted of Adrin on GWW where an obvious violation was filed, screenshotted, and followed up on but nothing has happened. Adrin was even threatened for filing that report.

So, we have to ask.....why so very fast? And if they were actually reading the logs, wouldn't they have known it was during a mAT?

i have to say we all dced when the dhuumspike happened during observing the first time. and after that it was gone

*lemming* · Sep 27, 2010, 08:28 PM // 20:28

There've been at least two examples of high profile players getting Dhuumed on observer mode - Broken on Meditation and Sistik on Jade. Neither match had any bugs.

Quote:

Originally Posted by Regina Buenaobra

Secondly, regarding the support action, the player was blocked for bad language. Support tries to take action on reports as soon as possible, and this is one of the cases where an infraction of the rules occurred, a report was submitted by a player right after that infraction occurred, and the block happened immediately. While Support would like verbal infractions to be actioned immediately, to maintain a friendly and welcoming atmosphere for all players, blocks can sometimes take a while to happen, due to circumstances (for example, if a report requires escalation, or further research, if the chat is borderline, etc.). In this case, the language was clearly in violation of the rules of conduct, so action was taken quickly.

http://wiki.guildwars.com/wiki/User:Adrin/Bias_Number_1

Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:

Quote:

We certainly understand that there may be some disparaging remarks said during PvP. These are not typically considered strong enough to warrant an account suspension. There is a certain level of discourse during PvP battles due to the high level of emotional content and competition. If you feel that someone has violated the User Agreement or Rules of Conduct, we encourage you to report them for Verbal Abuse, and then add them to your Ignore List. We will investigate the incident and take action where necessary. Please let us know if you have additional questions.

Regards,
GM ApplePython
The Guild Wars Support Team

Zodiac Meteor · Sep 27, 2010, 08:39 PM // 20:39

Quote:

Originally Posted by lemming

There've been at least two examples of high profile players getting Dhuumed on observer mode - Broken on Meditation and Sistik on Jade. Neither match had any bugs.

Perhaps it had something to do with the map, but considering there's never been a history of Isle of the Dead being bugged on observer, it seems questionable.

http://wiki.guildwars.com/wiki/User:Adrin/Bias_Number_1

Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:

Yeeeeah, those 'verbal abuse' is quite tame compared to pages of threats, insults and poor language that makes grammar Nazi's head kursplode a lot, that comes from some players.

I'm guessing, Leetest player was called noob by a leetest player, leetest player calls other leetest player noob and after 10 minutes of typing insults and threats. The leetest got reported gets a spot on the suspension list.

PvP, where you can kill people you hate and be killed by people you hate more.

fowlero · Sep 27, 2010, 08:57 PM // 20:57

Quote:

Originally Posted by Zodiac Meteor

Yeeeeah, those 'verbal abuse' is quite tame compared to pages of threats, insults and poor language that makes grammar Nazi's head kursplode a lot, that comes from some players.

I'm guessing, Leetest player was called noob by a leetest player, leetest player calls other leetest player noob and after 10 minutes of typing insults and threats. The leetest got reported gets a spot on the suspension list.

PvP, where you can kill people you hate and be killed by people you hate more.

I know its hard to believe, but the level of flames in high end GvG are probably the lowest in any PvP arena.

You just don't get much trash talk, and when you do its like a few seconds worth.

Skyy High · Sep 27, 2010, 09:29 PM // 21:29

Quote:

Originally Posted by Karate Jesus

People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.

I want to believe you......I really do.

This is, at least, plausible. While it has happened before without incident, it hasn't happened much (compared to the time that obs mode has been active, certainly). It's possible that something happened this particular time to corrupt the obs recording.

As for the "why now, why not everyone else who got reported"...'cause they got around to it faster this time. I haven't seen these screenshots of what he was saying, but it must have been pretty egregious to get this kind of response.

Faer · Sep 27, 2010, 10:13 PM // 22:13

Quote:

Originally Posted by lemming

Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:

A clear indicator that in-game moderation is based on individual GM opinion, as opposed to a policy based system as used on the Wiki.

bursta91 · Sep 27, 2010, 10:24 PM // 22:24

an anet bias perhaps??

Errant Venture · Sep 27, 2010, 10:32 PM // 22:32

Quote:

Originally Posted by bursta91

an anet bias perhaps??

No, joey joins each guild in order to give them their trims. Trims have to be handed out manually.

bursta91 · Sep 27, 2010, 10:52 PM // 22:52

Quote:

Originally Posted by Errant Venture

No, joey joins each guild in order to give them their trims. Trims have to be handed out manually.

actually, im pretty sure its done through a spreadsheet, no actual joining of guilds to hand out...

fowlero · Sep 27, 2010, 10:57 PM // 22:57

Quote:

Originally Posted by bursta91

actually, im pretty sure its done through a spreadsheet, no actual joining of guilds to hand out...

I'm afraid you're wrong.

Joey "joins" each guild, it doesn't show up on roster. Adds the trim, and congratulates the guild in alliance chat, then moves onto the next guild.

bursta91 · Sep 27, 2010, 11:01 PM // 23:01

Quote:

Originally Posted by fowlero

I'm afraid you're wrong.

Joey "joins" each guild, it doesn't show up on roster. Adds the trim, and congratulates the guild in alliance chat, then moves onto the next guild.

why did that never happen when i got trim

i want some recognition for being such a good pooptrim monk...

i guess for only gold trim guilds then?

fowlero · Sep 27, 2010, 11:03 PM // 23:03

idk, happened everytime for me.

Linsey did it before she changed position, and managed to congratulate the wrong guild for us once lol.

Errant Venture · Sep 27, 2010, 11:03 PM // 23:03

Quote:

Originally Posted by bursta91

why did that never happen when i got trim

i want some recognition for being such a good pooptrim monk...

i guess for only gold trim guilds then?

no he does it for all the guilds that earn trim, he just never shows up in the memberlist or history.

Aba · Sep 27, 2010, 11:58 PM // 23:58

Hmmmm funny looking at this thread...
Usually PvPr's say that Pve'rs complain about dumb things.....tables turned
The idea Anet should look into the if your in some special PvP tourny, and not ban you cause your in one....cause of team mates!?!?! gimme a break.
Karma is a wonderful thing